Hello together,
My device is an Acer Aspire Switch 11 V SW5-173 running Windows 10 Home 64 bit bought at the end of October 2015. I use a docking station via the USB-Port of the dock connecting keyboard, mouse, monitor, external hard drives, sound and an ethernet cable.
My problem: when I shut down the device in the evening and turn it on the next day (mostly after about 18h) the fully charged battery drains about 10% on average, f. e. from yesterday to today from 100% to 92% in about 9h, sometimes a bit more, sometimes a bit less. Also, the problem occurs not always, but I'd say it does more than it doesn't. I can't really tell if it was present from the beginning, I think rather not.
What I already tried:
- I never use functions like sleep or hybernation and always do a normal shutdown via start menu, I also controlled that "shut down" means "shut down" in energy options.
- Battery status in Acer Care Center is "OK"
- It doesn't matter if there is something plugged (power supply [without power of course], docking station) or not.
- I tried to follow this suggestion, although the running on battery was not always in one streak because I was scary that when it shut down at critical battery life at 7% at night and then further draining at 0% my lithium battery may be damaged.
- I tried to follow these steps with turning hibernation off in powercfg, although the exact steps in the energy options weren't reproducable in my Windows 10 (maybe the steps in this link are for Win 8?).
Further thougths:
- I discovered that there are new BIOS releases out, but there are warnings applying them. Should I try that?
- The Acer Care Center never did any critical or driver updates since I own the device and alsways says "up to date"! I discovered that there are a bunch of new drivers at the Acer support site from 2015/09/02, whereas all drivers I checked in my device manager seem to be (partly much) older. Should I try to install new drivers, if yes, which ones?
- I am hesitating to bring my device back where I bought it or send it to Acer because I imagine they won't "find" anything, would reset the device and the problem still persisted. What do you think?
