Veriton X2611G impossible to recovery windows 7 due BIOS

massimosozzi
massimosozzi Member Posts: 2 New User

Because of a virus I had to format the hard drive and now I have to reinstall the operating system (windows 7 professional) on my PC Veriton X2611G.
Shift + F10 at startup, does not start at all.
I created the recovery discs with Recovery Management, but:
- If the BIOS is in Legacy BIOS mode, the Acer recovery program tells me I have to run it in UEFI mode
- If it is in UEFI mode it asks me to run it as Legacy.
Does anyone know what might be going on or how I could remedy the situation? Thanks!

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    it's Alt+F10, not Shift +F10

     

    by the way, since you got a virus, i suggest you to use your recovery media.

     

    that UEFI-Legacy ping pong, is a classic issue, you need to wipe completly your HDD.

     

    you need to completly wipe your HDD
    http://www.partitionwizard.com/partition-wizard-bootable-cd.html
    download the .iso file
    then use a software to burn CD/DVD or USB flash drive and burn the .iso file
    once done, put the CD/DVD/USB on your PC, boot from CD/USB (maybe you need to boot under Legacy if you have UEFI BIOS)
    press F12 at boot and choose CD or USB
    at the desktop
    select your HDD
    right click on your HDD icon and choose delete all partitions and click on yes and then apply
    http://www.partitionwizard.com/help/delete-all-partitions.html#howto

     

    once done, set UEFI back and boot from your recovery media.

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    it's Alt+F10, not Shift +F10

     

    by the way, since you got a virus, i suggest you to use your recovery media.

     

    that UEFI-Legacy ping pong, is a classic issue, you need to wipe completly your HDD.

     

    you need to completly wipe your HDD
    http://www.partitionwizard.com/partition-wizard-bootable-cd.html
    download the .iso file
    then use a software to burn CD/DVD or USB flash drive and burn the .iso file
    once done, put the CD/DVD/USB on your PC, boot from CD/USB (maybe you need to boot under Legacy if you have UEFI BIOS)
    press F12 at boot and choose CD or USB
    at the desktop
    select your HDD
    right click on your HDD icon and choose delete all partitions and click on yes and then apply
    http://www.partitionwizard.com/help/delete-all-partitions.html#howto

     

    once done, set UEFI back and boot from your recovery media.

    I'm not an Acer employee.
  • massimosozzi
    massimosozzi Member Posts: 2 New User

    I wanted to write and instead I wrote Alt Shift!


    Thank you, with your suggestions I solved!


    After deleting the partition, I set the BIOS:
    Boot Options - Launch CSM - Never
    and I started the recovery DVD.


    After the recovery I had to set
    Boot Options - Launch CSM - Always.
    The voice Secure Boot has remained Disabled.


    The PC now works perfectly!
    Many thanks for the help!

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    You welcome.

    I'm not an Acer employee.