My skype cannot detect webcam. i can't found imaging device in Device Manage. i using Acer Aspire R14 R5 471T
check if it's disabled:
windows logo key + x
click on View tab, click on Show hidden devices
have a look if it's visible or there's an yellow exclamation mark
Thanks! not founding.
i found Display adapter, IDEATA/ATAPI controllers and storage controllers
got yellow exclamation mark. not sure isn't cause the problem!
double click on Yello exclamation markchoose "Details" tabfrom dropdown menu, select HardwareIDsclick on the first value and copy/paste it here
The info as below:
Intel(R) HD Graphics 520:
Intel(R) 6th Generation Core Processor Family Platform I/O SATA AHCI:
Microsoft Storage Spaces Controller:
download and install in this order:
Intel IO drivers
Intel chipset drivers
Intel VGA drivers
After downdown and re install 3 driver the yellow exclamation mark still there.
camera stiil cannot working.....
i think it's time for a windows refresh.
i sent to Acer service center. above issue is cause by hardware mainboard faulty.
Change panel set and mainboard, and now function ok.
I have the same problem. Built in camera not detected. All drivers updated, got online support from Windows team and they did all the updates but still does not work. They advised to check with ACER.
Device Ids check shows this: "Unknown USB Device (Device Descriptor Request Failed"
My device Acer Spin513-51
Can you please help?
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