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Apsire E-15 won't play or rip CDs anymore

I have an Apsire E-15 model number E5-517-55BZ. The problem I am facing is that anytime I try to rip a CD onto my computer using the disk drive... nothing happens. I hear the motor inside the computer moving, but then nothing comes up. This is a problem I only noticed AFTER I updated to Windows 10. I don't know if there i a correlation, but suffice it to say I Used to be able to rip CDs onto my computer but am no longer able to.

 

When I open the File Folder Explorer and click on "This PC" I don't see the CD Drive icon appear anymore either. I'm not sure if this is a hardware problem-- like maybe I need a new drive. Or if it's possibly a software issue relating to the update or some other issue.

Any input would be greatly appreciated.

 

Thanks.

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