JOIN OUR RANKS
Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear.
I have an Apsire E-15 model number E5-517-55BZ. The problem I am facing is that anytime I try to rip a CD onto my computer using the disk drive... nothing happens. I hear the motor inside the computer moving, but then nothing comes up. This is a problem I only noticed AFTER I updated to Windows 10. I don't know if there i a correlation, but suffice it to say I Used to be able to rip CDs onto my computer but am no longer able to.
When I open the File Folder Explorer and click on "This PC" I don't see the CD Drive icon appear anymore either. I'm not sure if this is a hardware problem-- like maybe I need a new drive. Or if it's possibly a software issue relating to the update or some other issue.
Any input would be greatly appreciated.