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acer aspire v 15 nitro and mad catz freq headset

hello,

i bought an acer laptop a year ago, and today i bought the mad catz freq 7.1 headset.

the sound works perfectly but the microphone does not get recognized.

I also tried plugging in a sennheiser in ear headset, where the mic does not work either.

 

i am using windows 10 and all my drivers are updated.

 

if anybody knows how to get the microphone to work then please let me know

thx

FAQ & Answers

  • IronFlyIronFly Posts: 18,006ACE Trailblazer

    headphones are USB?

    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • AntropomorphiaAntropomorphia Posts: 8Member

    no they are not usb

    not sure what the plug is called, it looks like an aux cable

  • IronFlyIronFly Posts: 18,006ACE Trailblazer

    ok.

     

    on windows control panel, click on the HD audio or Realtek panel, plug your headphones, have a look on Recording device if you can "force" Mic from jack instead of the integrated.

    Check if integrated Mic works too

     

     

    can you please post also your full laptop model?

    VN7-xxx

     

    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • AntropomorphiaAntropomorphia Posts: 8Member

    VN7-571G-75TC

    thank you for your help, i will try what you posted

  • AntropomorphiaAntropomorphia Posts: 8Member

    none of what you suggested seems to help :/

    any other ideas?

  • IronFlyIronFly Posts: 18,006ACE Trailblazer

    the built-in laptop Mic works?

    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • AntropomorphiaAntropomorphia Posts: 8Member

    yes it does just fine

  • IronFlyIronFly Posts: 18,006ACE Trailblazer

    i have only one doubt:

    https://en.wikipedia.org/wiki/Phone_connector_(audio)#PDAs_.26_Mobile_phones

     

    as you can see TRRS jacks can have different standard on Ring 2/sleeve, i suppose that Acer uses CTIA / AHJ but i can't  confirm this, only Acer support can.

     

    or...maybe your laptop plug has issues.

    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • AntropomorphiaAntropomorphia Posts: 8Member

    alright thank you

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