I have a problem with the paly store. When i open it says no comunication? What do i do?

Zippie
Zippie Member Posts: 1 New User

I just have a acer cloudmobile? All my function of internet work but when i open play store he says no communication? What do i do? Can i  do it myself? I have a gmail account.

Answers

  • acero2013
    acero2013 Member Posts: 36 New User

    Hi!

     

    Please can you try the following steps and let me know if they resolve the issue:

    Go to Settings>Apps, go to the ALL tab, scroll down the list and select the Google Play Store app.

    Click on "Clear data" and select "OK".

    Reboot your device.

    Go to the Gmail and try to sync your emails. If the syncing works well, then launch the Play Store app and see if you are able to connect.

     

    Thanks!

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