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Touchpad firmware update VN7-592G

Hello, I had no problems with the touchpad in my first two months of owning this computer. Recently when I try to use the touchpad, the cursor bounces all over the place and I have no control over it. This is espescially annoying when I am at work and need this to work correctly when I am gathering data in an excel doc.

 

I noticed there was a 1.17 firmware update for the synaptics driver in the care center, but when I click to install it will run for a second and then say "failed". Just updated BIOS and every other driver I could think of but it makes no difference.

FAQ & Answers

  • Angie1Angie1 Posts: 36Member Enthusiast

    Hi !

     

    Have you trying Unistalling the driver for the Touchpad?

     

    Must of the times unistalling the drivers and restarting your unit will actually fix the issue.

     

    If you access the Device Manager (Press Windows key +X)> Select Device Manager > Mice and other pointer device, Right Click> Unistall> Restart.

     

    Some updated on Windows sometimes will disable the proper Drivers for your unit.

     

    Hope this could help you! 

     

     :) :)  Smile you don't when you are going to miss a tooth  =) =) 

    Like if you like my answer 
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