Acer V5-551G Keyboard not working properly/Cant install Windows 7!

OskarB1998
OskarB1998 Member Posts: 4 New User

Hello!

I have a very weird problem with my Acer Aspire V5-551G!

The keyboards backligt is working, the * and the arrow down key on the numpad is working, none of the other keys are working?

 

Another problem that i'm having is that whenever i'm trying to install windows 7 from a usb/cd, a cmd.exe window pops up, if i close that window down the computer restarts, i cant type anything into the cmd-box either?

 

Tips?

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    It may be a hardware problem with the keyboard.  We would suggest contacting technical support in your region for further assistance with this issue.


    Acer Service and Support