Is Win10 update available for E5-473-53c0? Plus trackpad issue

Hello, everyone. I recently bought an E5-473-53c0, DOS. I temporarily installed an unactivated Windows 10 on it so I can use the device. Now, in My Acer homepage, it says Windows 10 update is available for some devices, and when I checked the list, it included E5-473. Will my device be updated to a (legit) Windows 10? If yes, how? I tried the Media Creation tool but it doesn't run.

Now, another issue with this device is, the trackpad seems unsupportive of multi-touch. I tried to install ELAN, Synaptics drivers but they wouldn't work. I just find it ridiculous that a core i5 device manufactured June 2015 doesn't have a decent trackpad. Is it really the hardware, or could it be a software issue?

My device has installed all updates via Windows Update.

Thank you so much. Please help.

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billsey

You will need to purchase a Windows license, since your machine didn't come with one. You can purchase a Windows 7, 8.1 or 10 license, then when it's activated update to the latest and greatest.

padgett

It may have a Windows key in the BIOS. There are several programs such as produkey that can tell you if one is there.

billsey

padgett wrote:
It may have a Windows key in the BIOS. There are several programs such as produkey that can tell you if one is there.

That model shipped with FreeDOS as the OS, so no chance for a key in BIOS.

padgett

Then you can probably pick up a legal Win 7 distro on Amazon for about $50 and upgrade that.

GenLeal

Thanks! You've been very helpful. How about the trackpad, though? Is there a way to say with finality whether or not the trackpad supports multitouch/gestures?