Bought a acer Iconia w4-820 tablet from someone online.That person forgot her password.What to do?

brooks11
brooks11 Member Posts: 4 New User

I bought a acer Iconia w4-820, from someone online.She forgot her password and will not reset it.What do I do now????

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Which password ? There are tools to reset the Windows password but to reset the BIOS password may take an authorized service center (or a 15 year old).

  • brooks11
    brooks11 Member Posts: 4 New User

    Not the BIOS password.The password to get in the tablet. Thanks.

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    If you mean the Windows password, tools exist to change it. Do a web search. Worst case you may have to do a clean reinstall.

  • brooks11
    brooks11 Member Posts: 4 New User
    OK thank you.I will look it up.

  • Jibberish
    Jibberish Member Posts: 1 New User

    Did you solve the issue? I have the same problem. If you found a solution can you please post it here?

  • brooks11
    brooks11 Member Posts: 4 New User
    Go to ease of access,bring up key board ,hit shift ,and restart.Then you will have some options.