i keep getting an error message 0xA00F425E(0xC00D3EA0) when i try to video something on my Aspire v5

BRI1
BRI1 Member Posts: 1 New User

just started today i keep getting an error message for my video camera on my Aspire v5 131-2497 the camera will take pics but wont do videos why please help me

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi BRI1

     

    It sounds as if the driver could be corrupt. Go to device manager (Windows key + R, then type devmgmt.msc). Search for your imaging device, right click & select uninstall. Reboot your laptop.

     

    Windows will now reinstall your driver, & it should now work.