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Frozen BIOS screen

ckfuackfua Posts: 4Member

Just bought a Aspire Z3 710 and upgraded operating system to Win 10.

Found that the BIOS screen is frozen at the date tab and cannot be navigated.

Please advise how the BIOS system cn be unfrozen.

FAQ & Answers

  • IronFlyIronFly Posts: 18,018ACE Trailblazer

    can you please report your BIOS version?

    you can do it from windows

     

    windows logo key + r

    type

    msinfo32

     

    report BIOS version/DATE string

    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ckfuackfua Posts: 4Member

    BIOS System: American Megatrends P11-A2 11 May 2014

  • IronFlyIronFly Posts: 18,018ACE Trailblazer

    Are you sure about PC model and BIOS?

     

    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ckfuackfua Posts: 4Member

    According to system info, the model is Aspire Z3 -615.

    Bios version/date: American Megatrends inc.  P11- A2, 19 May 2014

  • IronFlyIronFly Posts: 18,018ACE Trailblazer

    ok, you have the latest BIOS.

     

    Since you are still under warranty, i suggest you to call Acer support service, BIOS freezing is not a good thing.

    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
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