A1-713 back camera does not working

Riefqieeky
Riefqieeky Member Posts: 2 New User

WHY my iconia tab7 A1-713 back camera not working? Only front camera i can use..please help me

Best Answer

  • Riefqieeky
    Riefqieeky Member Posts: 2 New User
    Answer ✓

    Unable to swith to back camera ..only use front camera

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    what do you mean...no working?

     

    black image, camera application crashing or unable to swith to back camera?

    I'm not an Acer employee.
  • Riefqieeky
    Riefqieeky Member Posts: 2 New User
    Answer ✓

    Unable to swith to back camera ..only use front camera

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

     

    minute 6:06

    do you press the little icon on the top left? the one with 2 arrows and the little camera?

     

    if it's not working, try a factory reset but backup all your data first:

    settings/backup&reset - factory data reset

     

    if after the factory reset is still not working, give Acer support service a call

    I'm not an Acer employee.