W500 upgraded to windows 10, lost use of the touch screen.

szaxx
szaxx Member Posts: 2 New User

By upgrading to windows 10 saving no files at all, the resurrection began. Switched off when done and later powered up again.

With no keyboard attached, theres a nice picture and thats it. WiFi logo etc loads up showing some action but the parrot is dead, no touch at all. Plug in the keyboard and life begins.

It appears to be common on some devices. The taskbar and startup box obtained from right clicking the taskbar in PC mode then selecting properties has no startup tab.

Bemused as the touch screen did get some use when new.

Anyone help to finger feed the parrot?

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    If you did a clean install of Windows 10 then you do not have the special Acer drivers including touch.

     

    I would go to the support page and download the drives for what is not working (you may need to select Win 7 & All to see the touch driver for a W500.

     

    Many older drivers still work with Windows 10.

  • szaxx
    szaxx Member Posts: 2 New User

    Its working fine now, I'll check the rest of the tab for any more problems now.

    Thank you Padgett

    Solved...