Aspire Switch 10 problems with app store and windows upgrade

kt-rose
kt-rose Member Posts: 1 New User

Hi,

 

I bought a brand new Acer Aspire Switch 10 tablet/laptop for my daughter for Christmas. Unfortunately she can't download any apps and it won't do any windows updates (still on 8.1 but not updating). Tried to download Windows 10 but it just runs an empty blue box for 24 hours then closes itselfdown?

 

 

Any ideas please?

 

Thanks

Answers