new acer laptop can't open acer website

fredhong
fredhong Member Posts: 1 New User

it is a new acer laptop, but it can't open a acer website. I don't know why.

When I open a acer website, there is a black fram and said "a plugin is need to display this content" . why it is not pre-installed if the "plugin" is a softwear?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    which browser are you using?

    if it's microsoft EDGE, please use something else:

    Chrome

    Firefox

    I'm not an Acer employee.