I am working on a friends Gateway P6825 Laptop, somehow the HDD got locked. The owner does not know how to go into the BIOS to set a HDD password, I have been a PC tech for many years and this is my first encounter with this. I did some research, most say contact manufacturer, or they will not help because they think the unit is stolen. I can guarantee it is NOT.
I tried removing the CMOS battery, tried recovering the files with an external drive reader, it shows unallocated space on the disk, and shows it is not initialized.
I saw some strange fixes that I did not think were a good idea, shorting out the CMOS with a jumper wire, inserting a Vista disk, and doing a Hot swap (while powered up) with the HDD...that could cause other issues, mess up other HW I do believe.
The owner purchased a new unit, and just wants to recover data. He told me he had the HDD replaces a while back, not sure how to proceed.
Thanks in advance for any info...