White Screen on boot works with HDMI on flatscreen

salesbyashley
salesbyashley Member Posts: 1 New User

Question... I've got an Aspire 7250-3821 that was a factory refurb unit... when I boot it I get a white screen, however if I plug in through the HDMI port ot my flatscreen it works perfectly fine... would this most likely be a bad connection somewhere along the LCD ribbon/connectors?? Thanks for any advise!

Answers

  • Tabbiekatz
    Tabbiekatz Member Posts: 760 Mr. Fixit WiFi Icon

    Most likely. It can be either the cable or the LCD itself. It does not sound like the video card if it is working externally. This is definitely a hardware issue. Not software.

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