KA270H - No sound using HDMI. No separate Audio - How to solve?

SOHO

I was just told by Tech Support that ACER does not support the HDMI standard and I cannot get sound via that cable.  I would have to change down to VGA (that's ancient technology and dinosaur 640x480 video resolution).  Ridiculous!  Is there a solution or do I return all the monitors I just bought for my small business?

-Justin

Hi SOHO,

 

I would like to see if I can help out with this, could you elaborate a little more on the issue you are experiencing? Would you also please provide the first 10 characters of the serial number so I can use that to pull up more information?

Highenduser

Justin,

 

Does the KA270H monitor have speakers?  

 

How do we get sound with HDMI?  This is kind of important.

 

M/N: KA270H

S/N: Edited to comply with community guidelines.

-Justin

Highenduser,

 

The serial number is alphanumeric, I just need the first ten characters of that one to look up the features. I believe you provided the SNID (11or 12 numeric), which will also present the features, but that should be sent in a private message and not posted publicly. 

vsm330

is there an answer for this???

andrewrowlands

did this error ver get fixed?

I am having the same issue and cannot get sound through my monitor which I thought was a little peculiar...

Highenduser

There are no speakers in this monitor.
Wire sound separately.