Acer E5-573G Windows 10 Recovery -> factory reset faults

jmma
jmma Member Posts: 1 New User

Hello everyone,

 

My laptop can´t boot and i need to restore Windows 10 to factory with Windows Recovery.

 

It fails:

 

C:\$SysReset\Logs\SetupAct_offline.log ->

 

2016-01-05 11:00:19, Error SPGetExistentImageOsMainLanguage: Failed to start DISM session for C:\: 0x8000000a[gle=0x0000007a]
2016-01-05 11:00:19, Error Failed to get main language of C:\. Error: 0x8000000A
2016-01-05 11:00:19, Error SP CSetupPlatform::CreateNewSystem: Failed to create ImageInfoSet (0x8000000a)
2016-01-05 11:00:19, Info ResetEngMigDoFactoryResetViaReconstruction Calling CreateNewSystem (C:\) failed with hr = 0x8000000A
2016-01-05 11:00:19, Info ResetEngMigDoFactoryResetViaReconstruction ResetEngMigStageBasicResetFromWimFile completed with hr = 0x8000000A
2016-01-05 11:00:19, Error PRjvMigDoFactoryResetViaReconstruction did not succeed hr = 0X8000000A

 

 

Thanks in advance!

 

 

Answers