I have an Iconia W510, recently purchased. For the first few days I had wifi, then before I had found my way around the tablet and switched of Windows update, it was updated from win8 to win8.1. From that point the wifi would NOT connect.
What I see:
- Device manager – Broadcom network adapter (abbreviated to BNA) with yellow triangle
- Properties for BNA (code 10)
- After setting up the wifi connection and attempting to connect (error 651)
What I have done:
- Rolled back to win8. BNA with STILL has yellow triangle
- Uninstalled Broadcom driver. Restarted FAILED
- Uninstalled BNA. Restarted FAILED
- Downloaded ALL Acer downloads for W510.
- Uninstalled BNA and drivers – restarted
- Individually installed Acer drivers (there are 7). After each FAIL I uninstalled BNA and driver and installed the next on the list. ALL FAILED
- Created a recovery stick.
- Did a factory reset. BNA with STILL has yellow triangle
- Did a recovery from the recovery stick. BNA with STILL has yellow triangle
- Phoned Windows Customer Support (misnomer) – Not their responsibility (phone the tablet manufacturer)
- Phoned Acer Customer Support (misnomer) – No responsibility – Download the updates, really? Already done that FAILED
- Phoned the company from which I purchased the tablet – take it to a repair person!
I am using a USB to USB to connect the Iconia to my laptop, so I do not have to go through downloading to laptop, transfering to stick, transfering to Iconia.
There are 1000’s of posts pertaining to this issue. I would really like to see just one solution that works.
For the sake of my sanity, someone, PLEASE HELP.
