acer liquid Z530 can no longer move apps to SD card

glennmckenna
glennmckenna Member Posts: 5

Tinkerer

hello since the most recent update i can no longer move my apps to my SD card

 

i just did the update last night

my current Kernal version is : 3.10.65+

and the model number is : T02

 

«1

Answers

  • Donny026
    Donny026 Member Posts: 3 New User

    Same problem here, please help!

     

    Build number: acer_AV0L0_Z530_1.030.00_WW_GEN1

    Image Version: ACER_AV0L0_T02_RV01RC30_WW_GEN1

     

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    please report:

    Build number

    Image Version

    I'm not an Acer employee.
  • glennmckenna
    glennmckenna Member Posts: 5

    Tinkerer

    build number: Acer_AV0L0_Z530_1.030.00_WW_GEN1

    image version: Acer_AV0L0_T02_RV01RC30_WW_GEN1

  • julien26
    julien26 Member Posts: 1 New User

    Hello,

     

    Same problem since the ast update and no more access to my app on SD Card.

     

    build number: Acer_AV0L0_Z530_1.030.00_WW_GEN1

    image version: Acer_AV0L0_T02_RV01RC30_WW_GEN1

     

    Please Help,

    Regards,

  • Creedloop
    Creedloop Member Posts: 4 New User

    Same here. After the update, yesterday, I saw with surprise that there is no more "move to sd card" option in the apps menu. Tried to get this solved by chat directly on the site, but all I managed to get as respons from your "experts" is to do a reboot and a factory reset. The people you hire as experts not only they mistake us, the clients for ***** monkeys, but the guy that was suppose to help me didn't even seem to understand the problem. I thnk I was very clear about it, if not, well, my bad.

     

    Anyway

     

    Kernel version: 3.10.65+

    Build number: acer_AV0L0_Z530_1.030.00_ww_gen1

    Image Version: Acer_AV0L0_T02_RV01RC30_WW_GEN1

    model number: T02

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    i highlighted this thread, please be patient.

    I'm not an Acer employee.
  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Let me see what I can find out, thanks for the heads up IronFly.

  • Jarciga20
    Jarciga20 Member Posts: 1 New User
    Had the same problem. Please help.
  • cricri1
    cricri1 Member Posts: 1 New User

    same problem on my acer z530S (3GO) with the latest update (on december 17th)

     i 've  sent an email to acer support france

    they simply answer that it was a firmware problem ,thanks,lol,i knew it

    they told me to reset the smartphone

    i've already tried it

    i tried one more time

    result : same problem

    Screenshot_2016-01-06-17-00-19.pngScreenshot_2016-01-06-17-00-37.png

    @+

     

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    I have submitted a request to have it looked into for you all.

  • cobaltsis
    cobaltsis Member Posts: 1 New User

    Hi!

     

    First of all, thanks for request submitting, but i have few more questions. I have too like others problem with my Acer Liquid Z530 which appears when i make last update. I wanna know if there will be back "Move to SD Card" option and more important, launching apps from SD Card, like was before update, ie. i install Modern Combat 5, app was installed on internal memory, but downloaded data (1GB) was on SD card, which was too awesome. Because that is too perfect to keep intenal memory free as possible for other apps, so "unneeded" data, for ie games, is on SD card. I will be very happy, and i believe community too, if you can make this possible again.

     

    My phone info:

    Kernal Version: 3.10.65+

    Model NUmber: T02 

    Image Version: Acer_AV0L0_T02_RV01RC30_WW_GEN1

    Build Number: Acer_AV0L0_Z530_1.030.00_WW_GEN1

     

    Ty very much on your time

  • Creedloop
    Creedloop Member Posts: 4 New User

    Hello again !

     

    Any news on the development of this issue ? Is it a manufacturer problem ? The carriers fault ? Any answer at all would be nice.

     

    Just to know if I change my phone or root it (screw warranty, it's useless anyway). It would be a shame, because it's almost a perfect phone if not for this move to sd card issue Smiley Sad .

     

    Thanks for keping us posted !

     

    Cheers !

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    I received a response yesterday that this is still being looked into, I wish I had better information to provide. Smiley Frustrated

  • Chunzhi
    Chunzhi Member Posts: 4 New User

    Is there a work around for this, reset to fabrik dos not help i hear.

     

    tia justin

  • Donny026
    Donny026 Member Posts: 3 New User
    Thanks Justin, please keep us posted!
  • Creedloop
    Creedloop Member Posts: 4 New User
    Thank you Justin ! And sorry for being a nag. I'm sure you guys do the best you can.

    Double kudos !
  • Giuliano1963
    Giuliano1963 Member Posts: 3 New User

    Same problem... Woman Sad

  • glennmckenna
    glennmckenna Member Posts: 5

    Tinkerer

    hi 

    have we got any news on thiss subject ?

  • Giuliano1963
    Giuliano1963 Member Posts: 3 New User

    Nobody does anything, phone ruined with updates.
    I never buy more Acer! 

  • Creedloop
    Creedloop Member Posts: 4 New User
    The machine works great. For its price I wouldn't dare asking for more. It's the custom lollipop that Acer shoved down our throats with the last updated that's the problem. I would gladly flash a marshmallow rom of I could find any. Or even uninstall the last updated. Please devs, I know you're busy and stuff, but pleeeaaaaase give is something to hang onto. Thank you !