Aspire 7600U UR 24 won't turn off all the way

flygrimm
flygrimm Member Posts: 18 New User
in 2015 Archives

Acer Aspier 7600U UR24

Windows 8/8.1

 

 

After turning off the computer using the Settings/Power/Shut Down the computer will show the spinning shutting down icon, the screen then goes blank, there is a momentary icon displaying no signal then the screen goes black.  Normally after about 20 seconds or so the lighted 'acer' at the bottom of the screen and the lighted power 'button' then go out.  Now the lights do not go out.  I tried completely reinstalling windows 8 via the acer supplied disks with no luck, then replacing the hard drive and completely reinstalling windows 8 with the acer supplied disks also with no luck. 

 

Also the computer will not wake from hibernate.  Usually all you have to do is move the mouse around a bit or tap a few keys and the screen comes back to life.  You have to hold over the power button to shut down and then do the same to restart.

 

The computer is about 2 and a half years old.  I tried the windows reinstall because it was doing some other weird things and being really slow to start and slow opening some programs.

 

Any suggestions.

 

Thanks

 

Stuart

 

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