help with laptop

armybrat92
armybrat92 Member Posts: 3 New User

[edited for privacy] maybe any of you could help me my aunt gave me her old laptop it got all her stuff on it and im trying to factory reset it and start over with the laptop but I have no clue on how to do it and ive tried finding acer customer service number but im having no luck with getting a number and help will be greatly appericated

Answers

  • ElizabethS
    ElizabethS Member Posts: 845 Practitioner WiFi Icon

    What is the model of your laptop?

  • armybrat92
    armybrat92 Member Posts: 3 New User

    acer touch screen

  • ElizabethS
    ElizabethS Member Posts: 845 Practitioner WiFi Icon

    Look on the bottom of the laptop. There is usually a label that lists the model number and serial number. Please only post your model.

  • Hello,

     

    To complete the Elizabeth's reply Smiley Wink:

    You'll also find these informations in the bios setup utility.

    France
  • armybrat92
    armybrat92 Member Posts: 3 New User

    how do I find that on the laptop

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Turn the laptop upside down & on its base will be labels - like this:

     

     1.png

     

    This will tell you your model (The example shown is Aspire 3750G). Post back & one of us will advise.... Smiley Happy