Iconia Tab 8 W1-810 will not charge when powered on

dbiker207
dbiker207 Member Posts: 1 New User

I have bought 10 tablets to use for production in my shop. One of the tablets will not charge when it is powered on. It will charge when it is switched off though. I have tried 2 other power bricks and cords with no success. I verified the power brick and cords did indeed work by using them on another w1-810.  Is there a setting that has changed or do i need to RMA the tablet? 

Answers

  • billsey
    billsey ACE Posts: 35,055 Trailblazer

    You likely need to RMA it. There is a sensor circuit that determines which charge mode the tablet is in, and it doesn't seem to be 'seeing' the high power charge mode. The tablet likely maintains a charge while plugged in, but doesn't advance.

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