My MP3 players are not recognized by my computer

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mikepeterson
mikepeterson Member Posts: 4 New User

all of a sudden my Acer aspire 5050 does not recognize my MP3 players?

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  • JC_1234
    JC_1234 Member Posts: 198 Troubleshooter
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    When did they last work, an update may have caused some changes to make them not be identified properly.

  • mikepeterson
    mikepeterson Member Posts: 4 New User
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    about 2 weeks ago and  called SanDisk and they could not fix so they sent me 2 new mp3 players but the same message comes up.  But the new ones work on my wifes computer so it deffiently something wrong with mine the message come up that a USB device is not recognizes .  Help I working off of windows XP 2002 professional.

     

  • JC_1234
    JC_1234 Member Posts: 198 Troubleshooter
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    If they worked 2 weeks ago but do not work now you can try a system restore to that 2 weeks ago point and see if that fixes it. Like I said, an update or something could have caused it.

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