Automatically shuts off after 2 minutes, Why? Acer Aspire AZ1-621 All-In-One Touch *

flyinc
flyinc Member Posts: 1 New User

I just purchased the Acer Aspire AZ1-621 UR22 21.5 inch All-In-One Touch Screen Desktop and it shuts off automatically after 2 minutes. I haven't downloaded anything and have all of the factory settings. Running Windows 8.1

 

The ONLY things I have done are set up my password/username and then started looking around on the desktop. I have no idea why it's shutting off. This is a refurbished unit and I'm realizing now that this is mostly likely why it was returned

 

How do I stop it from not shutting off automatically? 

 

Thanks in advance for any help

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi flyinc

     

    There is definitely an issue with your AZ1. Despite the fact it is a refurbished unit, it should still work!

     

    Best thing to do is return it for a replacement. It's a good unit, but yours is definitely faulty!