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Aspire V7-482PG backspace, enter, and arrow keys wouldnt work

Member Posts: 1 New User

Over the past few weeks, my backspace, enter, and arrow keys wouldnt work. I am very fustrated  because I cannot type up any reports without having this problem. I contacted microsoft, and they gave me a few methods to attempt but none of them worked. then they suggested to back to the manufacture's website to download the keyboard driver. I couldn't find the drivers for keyboard. Can someone help me? 

 

The model of my computer is 

Aspire V7-482PG

Answers

  • ACE Posts: 1,834 Pathfinder

    Hi raymondchin

     

    You could try the following to see if it helps:

     

    1. Go to Device Manager, locate & expand the keyboard entry, right click & select uninstall. When done, restart your computer. The driver will reinstall & hopefully will work.

     

    2. Try a system restore to a point when it was working perfectly.

     

    3. Backup everything (files, documents etc) & reinstall Windows. If THIS fails, then it will point to an hardware issue.

    If you're still under warranty, then contact support, otherwise try your local PC repair store.

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