Sleep Issues with Quick Access App 2015/11/20 Update

johnny1
johnny1 Member Posts: 7 New User
edited March 2023 in 2015 Archives

Quick Access Application

2.00.300815.8 MB2015/11/20

 

I recently downloaded this update from acer for my Switch 10 e SW3-013 running Windows 10. I started noticing that when I closed the lid it would not go to sleep and the screen would stay on showing this logo briefly. Screen Shot.png This is the mode change indicator that should only appear when the Switch changes between netbook and tablet mode. I removed the update and the Switch once again went to sleep as usual. It seems that for my Switch the update mistakes a lid close with a mode change. Anyone else notice this?

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    johnny1,

     

    You might want to check the power options section for what happens when the lid is closed, maybe it is making some changes there.

  • akaytheartist
    akaytheartist Member Posts: 2 New User

    Yes, it's happening too with my Acer Switch 10e. So I uninstalled this Acer Quick Access application & now the PC is normally sleeping down when closing the lid.