Has anyone else experienced something like this? When i first connected my new K272HL monitor my PC immediately recognized it and my device manager showed is as the K272HL monitor in its device list. I did not have to install anything. However, a few days later I noticed that pictures on websites suddenly weren't looking right. I went to device manager and found that the monitor was now being listed as a Generic PNP Monitor. The K272HL was nowhere to be found. I disconnected the monitor and reconnected again. Still no luck, it seems the driver just disappeared.
So then I went to download the driver for the K272HL monitor, but the driver that is contained in the file is for a K192HQL monitor, not the K272HL. I went ahead and tried it, but it definitely isn't the right driver.
I spent a half hour on chat trying to convince the guy that the driver was wrong after downloading it again multiple times. He finally gave me a toll-free number to call. After going through basically the same thing with the person I talked to and finally convincing him the driver was wrong he told me couldn't help me and to call back earlier the next day.
After another 30 minutes on the phone with another phone support person, I think the person was finally convinced the driver was wrong and said that he communicated with someone else the situation should be fixed within the next 24 to 48 hours. Granted it has only been 24 hours, but the wrong driver is still there. I hoped someone in support could have just sent me the proper driver as the zip file is very small, but apparently they are not able to do that with their system or they only got the same wrong driver as me.
It has been frustrating because all I want is the driver so that images look correct again and my computer recognizes it as the monitor that it really is. I find it hard to believe, but I seem to be someone who did find a wrong link in a support database.
