My W4-820 wont turn on.

bshuck
bshuck Member Posts: 3 New User

Battety is fine.  I get a blinking green light but won't turn on or boot.  I have removed battery and pushed on button, have reset.  Any other sugestions?

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    bshuck,

     

    It could be the charging adapter is defective, I do not suppose you have another around to test with?

  • bshuck
    bshuck Member Posts: 3 New User

    I have a second charger and have changed the battery from my other Acer tablet with no change in behavior.  The green light flashes in a few different patterns when I try to start it.  I have read many posts on this issue and have tried all the suggestions- remove battery and press start; press volume button while pressing start; holding start button for a long time, etc.  If I need to send it somewhere, please give me directions to do so.  It is not under warranty.

     

    Thank you.

     

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    bshuck,

     

    Send me a private message with the information below, let me see what I can find out for you.

     

    SNID or serial number
    Contact name
    Contact number
    Email address
    Shipping address
    Purchase date

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    BTW have you tried the reset button ? On the W3 it is a pinhole next to the microSD card slot.

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    User has a W4-820 as an update.

  • bshuck
    bshuck Member Posts: 3 New User
    I have reset it several times