Aspire V3-571

Cobby
Cobby Member Posts: 5 New User

Hello am not able to power on my laptop on battery an else I connect it with AC Adapter and even that the battery does not charge. Please can I get some advice. Thanks in advance.

Answers

  • Hello,

     

    1. Does it work with the AC adapter?
    2. Have you checked the output voltage of the AC adapter with a multimeter (VDC)?
    France
  • Cobby
    Cobby Member Posts: 5 New User

    Hello,

    Thanks for your concern

     

    1. Yes the AC Adapter is working even that what am using, but battery is not able to charge whilst is on AC Adapter.

    My laptop has turned to be a desktop.

    2. No, I haven't

    3. Any solution please, because I know enjoy using my machine.

  • Hello,

     

    Have you tried to charge the battery with the laptop turned off?

    France
  • Cobby
    Cobby Member Posts: 5 New User

    Hello,

    Yeah I av tried but does not work

  • Hello,

     

    Sorry for the delay!

    Have you performed a power reset? Watch this video.

    France
  • Cobby
    Cobby Member Posts: 5 New User

    Hello,

     

    I have tried the power reset but to no avail..

  • Hello,

     

    You need a new battery. Here are the part numbers for your laptop:

    Spoiler
    BT.00603.124BATTERY.6C.4K4mAh.SANYO
    BT.00604.049BATTERY.LI-ION.6C.4K4mAH.SONY
    BT.00605.072BATTERY.LI-ION.6C.4K4mAH.PAN
    BT.00607.126BATTERY.LI-ION.6C.4K4mAH.SIM
    BT.00607.127BATTERY.LI-ION.6C.4K4mAH.SIM
    BT.00607.136BATTERY.LI-ION.6C.4K4.HSF.SIM
    BT.00607.137BATTERY.LI-ION.6C.4K4.HSF.SIM
    BT.0060G.001BATTERY.LI-ION.6C.4K4mAH

    I give you the link of the Authorised Service Partner or you could search with the part number on the web (first column).

    France
  • Cobby
    Cobby Member Posts: 5 New User

    Hello,

     

    I thought so by the way Thanks alot. I appreciate it..