How can I buy parts to install internal optical drive in E5-573G-52g3?

nethyn
nethyn Member Posts: 2 New User

Acer parts has refused to tell me what parts are needed; I have recommended part number for the RG model and expect they will work.  How do I get acer to even price quote a bezel? 

I always planned to install the internal, but if I cannot get all the parts I will need to return the comp. 

 

I think many people would greatly appreciate an upgrade package from acer available for purchase. 

 

Thank you

 

-NH

Answers

  • Hello,

     

    Here are the part numbers of ODD modules (bezel+bracket+DVD drive):

    Spoiler
    42.MVHN7.001ODD.BEZEL.W/BUTTON/LED
    33.MLQN7.001ODD.BRACKET
    KO.00807.020DVD/R/RW.SMULTI.9MM.TRAY.8X (PANASONIC)
    KO.0080D.017DVD/R/RW.SMULTI.9MM.TRAY.8X (Hitachi Lg Data Storage)
    KO.0080F.008DVD.SMULTI.8X.SATA.W/O.BEZEL (Philips Lite-on Data Solutions)

    You can request a quote and place an order from your Acer store by phone or by chat.

    France
  • nethyn
    nethyn Member Posts: 2 New User

    thanks; I didn't realize I would need a separate bracket in addition to the tray.  I still have not found a way to get Acer to sell me the requested parts or even quote me a price, though.  I'll try calling U.S. parts again and see whether I can talk to someone more helpful.