acre iconia one 8

tontytots
tontytots Member Posts: 77 Troubleshooter

Hi. Cannot do anything with the device. Have rung India. Done as told and re-booted device three times. Argos store state that item cannot be returned one opened. Pricey call, directed to call Android direct. Retailer has audience with Manufacturer, not buyer.

Just a moan to say to all - to be advised that helplines are useless and pricey, with people that talk in funny voices, and find it all amusing.  Robot Embarassed

 

Have called Argos for advice.

 

It seems to me that people have peculiar senses of humour. You dont get my dosh that easily.

 

Well, there is the moan, sorry..this has never happened to me before. I know my rights - am ex-legal executive - product not suited for purpose, replacement required. Shall solely buy from Norman/Viking stores from now on. Other ones seem to have staff that come from a test-tube experiment!  Robot Frustrated McAfee protection running low, replacement device will have no protection.

 

 

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Hi tontytots,

     

    Thank you for bringing this to our attention, we definitely want our customers to feel they are getting the correct support when they contact us. We will get in touch with our contacts we have over in your region to see if we can get you some support, would you please send us a few pieces of information in a private message so we can pass it along for you?

     

    SNID or serial number
    Contact name
    Contact number
    Email address
    Shipping address

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Hi tontytots,

     

    I still have not received a message regarding the issue, unless this was resolved for you?