Reset Acer Zac 605

Joycie67
Joycie67 Member Posts: 1 New User

successfully reset desktop to factory settings but switched on next day and got black screen with no access to cursor or safe mode.  Computer humming away and power switch showing orange which I believe is standby. Can anyone help.   Computer came with windows 8 installed.  Reset was made from windows 10 because of problems like loss of photos etc.  any suggestions appreciated

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Joycie67,

     

    It sounds like you might be having a hardware problem, possibly hard drive. What led you to have to perform the reset in the first place, that might lead to the culprit of the issue.