Acer's upgrade assistant for Windows 8 will not run

grahambarnes
grahambarnes Member Posts: 2 New User

I follow the instructions to load and run the Acer upgarde Assistant tool. However, when I run it, the only option is to unload it! The other options are greyed out, so I cannot progress to it checking and upgrading my system BIOS or whatever else needs upgrading. I have an Aspire 5741 running Windows 7.

 

I need it, because I think I need an upgrade so that something called NX is on the machine (I think it should be in the BIOS). Right now, Windows 8 says this is missing and so it will not upgrade the system to Windows 8.

 

Any suggestions?

 

Answers

  • Allan_Rozario
    Allan_Rozario Member Posts: 16 New User

    Hello,

    Refer the artticle by clicking here. Hope this helps!

  • grahambarnes
    grahambarnes Member Posts: 2 New User

    Many thanks Allan. However, I already ran the Windows 8 Upgrade Assistant. In fact that was what told me NX is not installed on my Acer. Acer's own Upgrade Assistant would not run at all - it only offered the choice of unloading it before it had even done anything!

     

    My problem is trying to figure out where I can obtain and install NX.

     

    My Acer 5741 is only 2 1/2 years old, so I'm surprised it does not already have it installed.

     

    Is NX a part of a BIOS upgrade maybe? If so, might you know to which version of the BIOS I need to upgrade, because the Acer website is not too helpful - it just shows dire warnings of the bad results if you download an incorrect BIOS update!

     

    Graham

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