Touchpad problems

BY_Chia
BY_Chia Member Posts: 6 New User

Hi, I have an Acer V3-371 upgraded to Windows 10.

My Touchpad is working but sometime get very sensitive and sometime very unresponsive.

Downloaded Touchpad driver from Acer (TouchPad_Synaptics_19.0.7.33_W10x64_A).

 

Nothing seemed to have happened after the installation.

I still cannot see any configuration for the Touchpad. Not even detect in the Device Manager.

 

Anyone any idea

 

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Answers

  • john_smith
    john_smith Member Posts: 4 New User

    It's a hardware issue of this series (although acer didn't admit it), take it to service and they will solder a wire from the touchpad pcb (ground) to the chassis. Basically the touchpad isn't properly grounded.