screen flickers and then unit shuts off

stevenc1970
stevenc1970 Member Posts: 2 New User

screen flickers and then unit shuts off with the batter power at 25%

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    tablet model?

    android version?

    I'm not an Acer employee.
  • stevenc1970
    stevenc1970 Member Posts: 2 New User

    the model # is ICONIA ONE 7 B1-730 16 GB WIFI AND THE ANDROID  IS 4.4 KITKAT

     

    After about 25% of battery power the screen flickers then the tablet turns off.

     

    I hope you can help 

     

    Thank you

    Steven

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you try to reboot with battery at 25% it shutdowns with the same behaviour?

     

    have you tried to charge it then powered off?

     

    you can also try a factory reset and check if this can solve the issue, please backup your personal data before:

     

    settings/backup&reset - factory data reset

    I'm not an Acer employee.
  • tontytots
    tontytots Member Posts: 77 Troubleshooter

    It seems from experience that the fact is that one must re-charge once the level has dropped to such, or keep it plugged into the wall when in use. Does seem a tad severe though, my other Acer lap lets you go down to 5%.

     

    Best of luck    Woman Frustrated