why does my laptop shut down randomly

jonhorn

my laptop has been starting to perform very poorly. when i am using it for my normal everyday activities (checking email, ebay, playing music, and some games) it will randomly lose power. it does it with or with out the battery, and i can not pin point what is causing it to lose power because it will not do it every time i am using it. i keep it maintained and have anti virus software on it. i regularly run defrag and disk clean up, keep windows updated, keep drivers updated, and have even upgraded my ram from 2gb to 4gb. i don't know what else to do besides upgrade the cpu( if even possible) or just buy a new one.

Allan_Rozario

Hello John,

Does the system gets overheated?

If yes, clean the air vents and update the BIOS to the latest version.