my vn7-571g-51gc pc's graphics driver doesn't work properly

bushiplubushiplu Member Posts: 6

after installing driver of  intel 5500 , it is getting slow when i press right click on desktop & drive(only on free space) 

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FAQ & Answers

  • JordanBJordanB ACE Posts: 3,689 Pathfinder

    What operating system?  Windows 8.1 or Windows 10?

     

    What graphics driver version?

     

    Are you using the graphics driver from Acer downloads?

     

    http://us.acer.com/ac/en/US/content/drivers

     

    If you need to uninstall your graphics driver and reinstall.....go to device manager and uninstall it (delete the driver software for this device) put a checkmark in the little box...

     

    delgraph.PNG

     

     

    Edit: Also, try restarting your computer

    I'm not an Acer employee.
  • JordanBJordanB ACE Posts: 3,689 Pathfinder

    I *think* you have three choices for your graphics driver.

     

    1.  The driver on Acer website

    2.  The driver windows update gives you

    3.  The driver directly from intel website.

     

    I don't have your computer, so not sure which one would be best.  I guess you could try all three.

     

    I'm not an Acer employee.
  • bushiplubushiplu Member Posts: 6

    #now i am using windows 10 but this problem was in 8.1...this problem created sudenly...after observing this , I upgraded my pc to windows 10...until taking graphics driver there was no problem

    #latest version

    #yes i downloaded latest driver from acer website

     

  • JordanBJordanB ACE Posts: 3,689 Pathfinder
    Accepted Answer

    If you had the problem with windows 8.1 too, it might be one of those things where you can spend hours (days) trying to troubleshoot or you can reset to your computer to see if that helps.

     

    Those are my only suggestions that I can think of is to try all three graphics drivers.

     

    If you uninstall your graphics driver, and then reboot your computer, Windows update should install a new driver for you, but that can take anywhere from 10 minutes to an hour depending on your internet speed.  In the meantime, it will load the basic graphics driver while you wait for the new one to install.

     

    http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options

     

    http://acer.custhelp.com/app/answers/detail/a_id/29934/related/1

    I'm not an Acer employee.
  • JordanBJordanB ACE Posts: 3,689 Pathfinder

    Did you get it working ok?

    I'm not an Acer employee.
  • bushiplubushiplu Member Posts: 6

    i did it & got it...it's same ...

  • bushiplubushiplu Member Posts: 6

    driver from 3 source i have tried....now i have decided to reset my pc...

  • JordanBJordanB ACE Posts: 3,689 Pathfinder

    Ok.  Sounds good.

    I'm not an Acer employee.
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