I do not have a supported version of Ms Office installed?

daaw
daaw Member Posts: 2 New User

I have recently installed Office 2016. When I try to open abdocs, I get an error message saying that I do not have a supported version of Ms Office installed and the program will close. Is there a fix for this issue available?

 

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Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Do you have the key for your version of office? Did you put in the key and it's not working?

    https://support.microsoft.com/en-us/kb/836178

  • TeresaHsu
    TeresaHsu Member Posts: 68 Troubleshooter

    Hi daaw,

     

    At present abDocs doesn’t support Microsoft office 2016. I am sorry for the inconvenience caused.

    Also we attach great importance to our customers’ requirement. The future versions of abDocs will support Microsoft Office 2016. Please wait patiently for our new version of abDocs. Thank you.

     

    Acer BYOC Apps Support

  • TeresaHsu
    TeresaHsu Member Posts: 68 Troubleshooter

    Hi All,

     

    The latest version of abDocs (1.09.2001) on PC support Office 2016 now

    You can follow the steps below to update abDocs on PC to the latest version: Launch abDocs on desktop > Click [Help] > [Check for Updates].

     

    abDocs lets you share documents from your PC to your mobile devices. To use abDocs, you'll need at least one PC and another device with the abDocs installed. Please refer to the tutorial video of abDocs.

     

    Acer BYOC Apps Support