Issue resolved by using the "Automatic Repair Screen".
Step 1. Hold the power button for 5 seconds or until the computer shuts completely off.
Step 2. Press the power button to turn the computer on.
Step 3. As soon as you see the rotating loading circle, press and hold the power button until the computer shuts off.
Step 4. repeat this process, steps 2 and 3, 2or 3 times until you see the "Preparing Automatic Repair" screen.
Step 5. Let the computer boot to the Automatic Repair screen.
Step 6. Click "Advanced Options" and then select "troubleshoot".
Step 7. Select "Refresh Your PC" if you do not wish to erase data, or "Reset Your PC" to erase all data and restore the system.
Step 8. Follow the onscreen instructions to complete recovery.
I recovered to an earlier time/date to avoid a complete reinstallation of Windows.
Hello, I updated my drives using Acer's site and when I rebooted my pc I'm no longer able to get past the sign-in / user screen. I beleive this is the Window's account screen, which is listed as "ADMIN" and no password needed. It says "locked", and when I click on the screen it goes blank to the color I choose as my background color. I tried numerous times to use my recovery thumb drive pushing F12 when the Acer logo pops up but it just keeps continuing on as a normal start up. Is this a Windows issue or and Acer issue? I was thinking more a Windows issue but would appreciate any input on how to deal with being locked out as "ADMIN". Thank you for your time and help.
