My Aspire One Cloudbook 11 suddenly stuck twice today,,

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sufaid
sufaid Member Posts: 3 New User

My Aspire One Cloudbook 11 suddenly stuck twice today,, i couldn't operate mouse or keyboard , then long  pressed power button for restart

 

after this when i put my notebook in sleep mode it didn't wake up,, only power button led is showing 

 

please help what is the solution ?

 

win 10 and it's brand new 

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder
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    Try holding the power button down for 60 seconds, let it go and pressit once to start.

    If you or someone has a multimeter, test the output of the power supply.

  • sufaid
    sufaid Member Posts: 3 New User
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    But what's the need for checking power output ?

     

    is this problem is due to some displaye driver ?

  • philetus
    philetus ACE Posts: 4,759 Pathfinder
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    ut what's the need for checking power output ?

    If it's not working, your whole trouble could be a dead battery.

    Video driver, I don't think so unless you updated the driver just before it quit.

  • sufaid
    sufaid Member Posts: 3 New User
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    it's brand new and battery is perfect , but i don't know why some times netbook stuck during using it,