New laptop, sound worked for an hour or so, now I cant get it to work at all

sar1076
sar1076 Member Posts: 3 New User

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    laptop model and installed OS?

    I'm not an Acer employee.
  • sar1076
    sar1076 Member Posts: 3 New User

    Hi it's a aspire ES 15 running windows 8

     

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    right click on speaker icon near clock and date, select play back devices, please report the listed playback devices.

    I'm not an Acer employee.
  • sar1076
    sar1076 Member Posts: 3 New User

    realtek high definition audio

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    ok, play any sound/video/music and check if the volume bar near Realtek HD is working, try also to connect headphones and check it it works.

    I'm not an Acer employee.