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Acer Active Pen problems - Acer Aspire R13 (Model #R7-371T)

My acer active pen is not working consistently. The screen recognizes it sometimes, and other times it does not. The only way I can get it to recognize is by power cycling the pen (taking the battery out and putting it back in), or by power cycling the laptop. I replaced the battery so I know it is not a battery issue.

 

I have an Acer Aspire R13 (Model #R7-371T), and recently upgraded to Windows 10.  I was having this problem earlier with Win 8.1, but it seems to have gotten worse with Windows 10.  I have updated to all the most recent drivers. 

 

Very frustrating. Any thoughts?

 

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