My M5-583P doesn't turn on with battery, but works with elec. Battery also isn't charging

gibbie95
gibbie95 Member Posts: 2 New User

The computer works fine while plugged in. I notice that it doesn't charge while it's plugged in. It won't turn on with battery and the battery still has power.

Answers

  • Sharanji
    Sharanji ACE Posts: 4,329 Pathfinder
    You may perform a reset using the battery pinhole at the bottom of your computer.
    Completely power OFF the computer by pressing the power button for 4 to 5 seconds. Disconnect the AC adapter.
    Insert a paperclip into the hole and press for four seconds to reset the computer (simulates removing and reinstalling the battery). The battery reset pin hole would have battery symbol near the hole. After power reset reconnect the AC adapter, and check if the battery is charging.
     
     

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  • gibbie95
    gibbie95 Member Posts: 2 New User

    Thank you for your time, Sharanji. I tried that and it didn't solve my problem. Any other references that you have in mind, I'm open to. Thanks again! Franko