Acer Aspire Switch 12 Keyboard not detected by computer

Quentin
Quentin Member Posts: 2 New User
edited March 2023 in 2015 Archives

Hello everyone,

 

I bought an acer aspire switch 12 one week ago, and the keyboard's blue light turns on, but the computer doesn't detect any keyboard. I've tried to contact acer support, but I don't get any reply. What should I do ?

 

Please excuse my bad english level, there is no french version for this website.

 

Thanks

Best Answer

  • Quentin
    Quentin Member Posts: 2 New User
    Answer ✓

    Yes I used the switch button, but I found where was the problem and I fixed it :

     

    I went in "Solve problems" menu and it detected disabled controllers like USB, Bluetooth... Then Windows fixed that and I don't have any problems anymore.

     

    Thanks

Answers

  • billsey
    billsey ACE Posts: 35,760 Trailblazer

    The blue light displays battery status. Have you used the power switch to turn it on?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Quentin
    Quentin Member Posts: 2 New User
    Answer ✓

    Yes I used the switch button, but I found where was the problem and I fixed it :

     

    I went in "Solve problems" menu and it detected disabled controllers like USB, Bluetooth... Then Windows fixed that and I don't have any problems anymore.

     

    Thanks