Invalid SNID and S/N on Aspire M3470??

dnsloan5
dnsloan5 Member Posts: 1 New User

Hi, I purchased an Aspire M3470 from Costco a while back. I am looking to order recovery media for my desktop but whenever I go to put in the SNID or S/N, it tells me either it's invalid or couldn't locate it. Yes I have downloaded the Acer system information tool and copy/paste the info to no luck as well. What gives? Thanks.

Answers

  • Maybe a data Base Error. I have tried to find my system a few times from Acer Website and it says it don't find anything. Try again later and it was fine. 

     

    If you need to order Recovery Media I would maybe call and Talk to Acer if you can't do it over the NET. 

     

    James

  • Sometimes the serial or SNID number is not recognized when you select the weblink that was for some other country.

    Here's  the weblink of Acer Store Acer Store

    If unable to place the order with serial or SNID number, you may call the number listed at the top right corner, you will also find option to chat at the top right corner.

     

     

    Click the Kudos kudos-thumbs-up.pngto say “Thanks” for helping! select "Accept Solution" if your issue is resovled.

     

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    dnsloan5,

     

    Have you had luck getting it to recognize your SNID/SN?

     

    If not, let me know and I will send a PM (private message) asking for the SNID and SN so I can look into this for you.