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USB ports no longer detecting on R3-471

I have an Acer Aspire 2-in-1 convertible laptop purchased in July. All of a sudden, after restarting my computer, my 3 different USB ports are no longer detecting anything. (USB drives; the smart connection to my wireless mouse; a card reader.) I am a total luddite but could someone please talk me through how to find and 'turn on' or re-enable my USB ports?

 

I am running Windows 10, in case that makes a difference.


TIA!

FAQ & Answers

  • Hello,

     

    Have you checked if a device has a mark in Device manager?

    There are a lot of driver updates for Windows 10. May be one of them is not installed properly.

    France
  • haroldshharoldsh Posts: 1Member

    Hi there!

    I'm having the same issue. No alert on the device manager. I tried having the drivers updated but no luck! It tells me it has the best and latest driver installed.

  • JordanBJordanB Posts: 3,504ACE Pathfinder

    Try checking the Acer Care Center application on your computer for critical updates and driver updates.

    I'm not an Acer employee.
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