a1 810 blocked during wipe data

checco848484
checco848484 Member Posts: 2 New User

hello my tablet crashed after a wipe data from recovery .It remains stuck on the screen of cancellation and does not go forward . even if I turn off and power back up, after the startup screen of Acer returns to that formatting screen .please how can I do?

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    checco848484,

     

    Try the steps in this article, if you have not already.

  • checco848484
    checco848484 Member Posts: 2 New User

    thanks justin , I tried to reset by the hidden button with the paperclip but the tablet, after the logo acer, always shows me the "delete screen with the green man"

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    checco848484,

     

    That is just a shut down button, and if you cannot get the recovery process started using the steps in that video you may need to contact Acer technical support in your area for options.